Mortality data for banks & credit unions

Most banks and credit unions still rely on the Death Master File. Few realize how much it misses.

Federal access restrictions have steadily eroded the Limited Access Death Master File. Today it captures less than 16% of U.S. deaths, and the cost of that gap quietly accumulates inside fraud reviews, reclamations, member account servicing, and audit findings.

35+

Years supporting financial institutions

99%

Match accuracy

98%

Client renewal rate

What's changed

The Death Master File isn't what it used to be

For years, the Death Master File was the default source for identifying deceased account holders. Federal access restrictions that took effect in 2011 have steadily reduced what it sees.

Today the LADMF captures less than 16% of U.S. deaths. Most institutions are still running the same checks they always have, while the data underneath them has quietly moved.

Many banks and credit unions are now reassessing how they monitor for deceased customers and members across their portfolios.

Coverage compared

How coverage compares today

LADMF (Limited Coverage)

~16%

LADMF + Death Notification Entry (DNE)

25%

Enhanced/Multi-Source Mortality Data

98%

The gap rarely shows up in one place. It surfaces across operations over time.

Where institutions typically see impact

Where this shows up

Most banks and credit unions don’t find this gap directly. It surfaces through other workflows.

01

Fraud & identity misuse

Fraud teams often see it first, when a deceased person’s Social Security number is used to open or access a customer or member account.

02

Treasury reclamations

Federal benefit payments continue after death, followed by reclamation requests with limited recovery options once funds have moved.

03

Escheatment & dormancy

Accounts without a living owner add complexity to unclaimed property audits and state reporting timelines.

04

Customer, member & family experience

When records aren’t current, families navigating accounts after a death run into delays at an already difficult time.

05

Beneficiary & next-of-kin identification

Once a deceased account holder is identified, banks and credit unions are often responsible for locating beneficiaries or next of kin. Outdated relationship and contact data slows resolution, increases operational load, and adds friction for families during a sensitive time.

How banks & credit unions are adapting

From a single source to a layered approach

In response, banks and credit unions are moving past reliance on a single dataset. Most are taking a few steps in parallel.

Common moves include:

The goal is better visibility for the teams who need to act, and better service for the members who need support.

Why this matters operationally

The gap looks different from every desk.

Fraud teams see it as SSN misuse. Deposit operations sees it in reclamation letters and member servicing. Compliance sees it in audit findings. A layered approach to mortality data closes those views before each team finds the problem on its own.

The full lifecycle

Identification is only the first step

For most banks and credit unions, identifying a deceased account holder is where the work begins.

What follows is often more involved:

Gaps in the data slow detection. They also slow everything that comes after.

Identify

Surface deceased customers and members across the portfolio with validated, multi-source mortality data.

Locate

Find beneficiaries and next of kin using verified relationship and contact data, reducing legal exposure and delay.

Resolve

Close out accounts, support families, and document the trail in line with internal policy and regulatory expectations.

What Berwyn offers

Two ways to close the mortality data gap

Banks and credit unions choose the path that fits their workflows, data governance posture, and operational goals. Many start with one and add the other later.

Approach a • BerwynDMF

Direct data feed

A drop-in replacement for the LADMF with four times the coverage, an identical file layout, and zero PII required from your institution.

~70%

U.S. deaths covered

4x

vs. LADMF coverage

0

PII required

Approach B • Certideath®

Continuous monitoring

A comprehensive death audit service with daily monitoring, expert validation, and built-in data enrichment.

98%

Decedent coverage

99.9%

Match accuracy

<0.03%

False positive rate

Berwyn supports both identification and the work that follows, including beneficiary and next-of-kin search, with solutions built for the regulatory expectations of FDIC, OCC, and NCUA examiners.

About Berwyn

The industry leader in finding the people others miss

Berwyn brings nearly 40 years of population intelligence experience to banks, credit unions, insurance carriers, healthcare plans, and pensions. More than 2,000 organizations rely on us for death audits, missing participants, and beneficiary identification. Behind every decision is a real person, and we treat the work that way.

Most banks and credit unions start with a simple question: “What does this actually look like in our portfolio?”

2,000+

Organizations across financial services, insurance, healthcare, and pensions trust Berwyn. We monitor more than 45 million people each year with a false positive rate below 0.03%.

How to get started

Start with visibility

We’ll analyze a sample of your customer or member file and show you:

Typically delivered within five business days · No obligation to move forward

Resources

Resources for banking and credit union teams

Practical material for the questions compliance, BSA, and operations leaders are already working through.

Article

When a member dies: the operational reality for banks and credit unions

Download

Mortality Intelligence Checklist: evaluate your current approach

Webinar

Reduce fraud and friction with better mortality intelligence

Common Questions

Questions compliance and operations leaders ask

The SSA’s Limited Access Death Master File has steadily lost coverage since access changes that took effect in 2011. Berwyn extends beyond it with more than 40,000 sources, including state vital records, obituaries, and verified relationship data, to deliver 98% coverage at 99% accuracy.

Most don’t find it directly. It surfaces through fraud investigations where a deceased SSN has been used to open an account, through Treasury reclamation letters, or during unclaimed property audits when examiners flag accounts without living owners.

FDIC, OCC, and NCUA examiners now expect a documented process for identifying deceased customers and members and acting on them promptly. Reliance on the LADMF alone is unlikely to meet that expectation given its known coverage limits.

Berwyn runs a sample of your customer or member file and returns findings within about five business days. There is no commitment to engage further.

The results show how many potentially deceased customers and members appear in your sample, where they sit across your portfolio, and how similar institutions have handled comparable findings. From there, you decide whether and how to proceed.The results show how many potentially deceased customers and members appear in your sample, where they sit across your portfolio, and how similar institutions have handled comparable findings. From there, you decide whether and how to proceed.

Next step

Understanding the gap is the first step toward managing it.

Request a sample analysis. We’ll show you what this looks like in your portfolio, with no obligation to move forward.